TermsConditions

Green Planet Customer Agreement 

This Agreement (the "Agreement") is a legal agreement between you and Green Planet Bio Products Pvt. Ltd. (sole owner of its website greenplanetindia.com”) that states the terms and conditions under which you may receive the Green Planet Service and use the Green Planet Web site ("greenplanetindia.com") and use of its products.

You agree to these terms & conditions when using the Green Planet Service or greenplanetindia.com.

1. Green Planet Service :

The Green Planet Service is a transaction, information and communication service available to authorized users ("customers") who access greenplanetindia.com. greenplanetindia.com currently provides an online shopping and delivery service, and may in the future provide additional shopping and related services.

 

Green Planet’s employees, agents or designees will shop and deliver orders placed with the Green Planet Service. Prices of products sold online may differ from those in retail stores. Delivery will be made within 15 working days to the delivery address that you specify when you confirm your order. You are responsible for ensuring that someone is present at the delivery address to receive and pay for deliveries at the specified time of delivery. Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive and pay for the order. If Green Planet cannot deliver your order, or must make an additional delivery because no one is at the delivery address to receive and pay for the order at the specified time, or wrong address / details given to us by you, will be assessed an additional fee. If you are not satisfied for any reason with an item purchased through the Green Planet Service, you may call customer service at the time of receiving your order at 1800 102 4699. Green Planet's liability for missing a delivery is limited to delivery at a later agreed time at no additional charge.

 

(a) Pricing : All the products listed on greenplaneindia.com will be sold at MRP unless otherwise specified. The prices mentioned at the time applicable prices at the time of placing an order. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities do change on a daily basis which would be updated almost immediately on the portal.

 

(b) Cancellation Policy: The company may cancel any order without assigning any reason but the customer can cancel their order via the portal or by call within 24 hours of placing the order. Please note: If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

 

(c) Return & Refunds : A recipient of an order must confirm that the product received matches the product listed on the shipping invoice, and is free of damage. Failure to notify Green Planet of any shipping discrepancy or damage within 30 days of shipment will cancel a customer’s/ recipient right to request correction. If a product is returned due to a change in mind without breaking the seal, customer will be assessed an additional delivery fee of Rs. 2% of order value and refund will be made within 15 working days through the same online mode.

 

2.Product Content :

Product images are for representative purposes only. Every effort is made to maintain accurate and up to date product related content on Green Planet. Green Planet does not claim responsibility or accept liability for any loss or damage due to use based. Packaging, product size, product contents & nutritional information may change without any prior intimation.

 Use products at your own discretion.

3.Property Rights :

(a) Copyright : All content on greenplanetindia.com including, but not limited to, design, text, graphics, interfaces, and the selection and arrangement thereof, and all software are the property of  Green Planet,  or its content providers. Green Planet authorizes you to view and copy for the sole purpose of placing an order with greenplanetindia.com, for your personal use, provided that you preserve any copyright or other proprietary notices. Any other use of materials on greenplanetindia.com, including, but not limited to, reproduction, modification, distribution or publication for any commercial or public purposes, without the prior written permission of Green Planet is strictly prohibited. greenplanetindia.com reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately on written notice from greenplanetindia.com.

 

(b) Trademarks : "Green Planet" "greenplanetindia.com," all greenplanetindia.com logos, and all titles, characters, names, graphics and button icons are service marks, trademarks and/or trade dress of greenplanetindia.com or otherwise proprietary to Green Planet and may not be used by you for any reason other than as expressly permitted by this Agreement.

 

4. Your Account : You agree to provide greenplanetindia.com with accurate and complete information as required by registration for the Green Planet Service ("Registration Form"), including, but not limited to, your legal name, billing and delivery addresses, telephone number and promptly to notify greenplanetindia.com of any change in your Customer Registration Data at greenplanetindia.com’s message box. Upon registration, your username and password will allow you to access the Green Planet Service. Your password should be kept strictly confidential to prevent unauthorized use. You agree to notify greenplanetindia.com promptly of any unauthorized use of your password or your account. You will remain liable for any use of the Green Planet Service until you notify greenplanetindia.com of the unauthorized use, loss or theft.

 

5. Unauthorized or Fraudulent Use:

greenplanetindia.com does not offer the Green Planet Service to children. By registering for the Green Planet Service, you warrant that you are at least 18 years old. If you are under 18, you may use the Green Planet Service only with the involvement of a parent or guardian. From time to time, greenplanetindia.com may extend promotional offers to existing or potential new customers. You agree to abide by the terms and conditions of any such offer and acknowledge that circumvention of the terms and conditions of such offers constitutes a fraudulent use. You will be liable for damages caused by such fraudulent use.

 

6. Changes in Agreement or Green Planet Service :

greenplanetindia.com may change at any time, any of the terms of this Agreement but not limited to, the amount of, or basis for determining, any fees or charges for the Green Planet Service. If  greenplanetindia.com makes material changes to this Agreement, greenplanetindia.com will provide notice to you in a manner provided in this Agreement. Your use of the Green Planet Service after any such change will be conclusively deemed acceptance of such change. greenplanetindia.com may discontinue or revise any or all aspects of the Green Planet Service without prior notice to you. Price and availability of products are also subject to change without notice. We reserve the right to correct online content and pricing errors. In such event, we reserve the right to correct the pricing error or cancel undelivered orders for such incorrectly priced products. You will be contacted in such circumstances. If any change is unacceptable to you, you may cancel your Green Planet Service and terminate this Agreement.

 

7. Disclaimer of Warranty and Limitation of Liability:

Your use of the Green Planet service, greenplanetindia.com and the internet is entirely at your own risk. The Green Planet service, greenplanetindia.com and its contents are provided on an "as is", "as available" basis. To the fullest extent permitted by law greenplanetindia.com disclaims all representations and warranties, including, but not limited to, warranties as to the availability, accuracy or content of information, products or services, and warranties of title, non-infringement, merchantability or fitness for a particular purpose. greenplanetindia.com does not warrant that the functions provided by greenplanetindia.com will be uninterrupted or error-free, or that greenplanetindia.com  or the server that makes it available are free from viruses or other harmful components.

 

Neither greenplanetindia.com nor any of its directors, employees, agents, licensors or merchants (collectively, its "associates") shall be liable for damages of any kind, including, but not limited to, direct, indirect, incidental, punitive and consequential damages, arising from your use of, or inability to use, the Green Planet service, greenplanetindia.com, the internet or for any other claims related in any way to your relationship with greenplanetindia.com.

 

8. Indemnification:

You agree to defend, indemnify and hold greenplanetindia.com and its Associates harmless from any claims and expenses, including attorney's fees, arising in connection with a violation of this Agreement by you or through use of your account.

 

9. Termination :

greenplanetindia.com may suspend or terminate your access to the Green Planet Service at any time for any reason with or without notice to you. You may terminate your Green Planet Service at any time for any reason by delivering notice in a manner provided in this Agreement which termination will be effective the day notice is received or such later date specified in the notice.

 

10. Privacy and Security :

Your privacy is very important to greenplanetindia.com.

 

(a) Aggregated Information. greenplanetindia.com may use aggregated information regarding its customers and usage of the greenplanetindia.com Service (such as customer demographics) and disclose such aggregated information to advertisers, partners and others for various purposes.

(b) Third Party Service Providers. greenplanetindia.com may employ other companies and individuals to perform certain functions such as delivering packages and analyzing data. They may have access to personal information to perform their functions.

(d) Enforcement of Agreement or Compliance with Law. greenplanetindia.com may use or disclose personal information when greenplanetindia.com believes it is appropriate to enforce this Agreement, to protect the rights, property or safety of greenplanetindia.com or its users or to comply with the law.

11. Notices :

greenplanetindia.com may give notice to you of a change in this Agreement and any other matter by general posting on greenplanetindia.com, by electronic mail, or by conventional mail to your address contained in the Customer Registration Data.

 

12. Legal and Miscellaneous :

These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement. This electronic record is generated by a computer system and does not require any physical or digital signatures.

(a) Arbitration

If any dispute arises between you and greenplanetindia.com during your use of the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement and Terms and Conditions the dispute shall be first referred to a sole Arbitrator who shall be an independent and neutral third party identified by greenplanetindia.com. The place of arbitration shall be Jalandhar. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.

(b) Applicable law

This site is created and controlled by greenplanetindia.com. The laws of India shall apply and courts in Jalandhar shall have jurisdiction in respect of all the terms, conditions and disclaimers. greenplanetindia.com reserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/website of greenplanetindia.com. Users are advised to regularly check for any amendments or updates to the terms and conditions contained herein.